Introduction
When you visit any online casino website, understanding how your browsing experience is shaped by cookies is essential. Cookies are small text files that are stored on your electronic device—whether that’s a computer, smartphone, or game console—when you visit websites. These files enable the reassignment of your browser, allowing websites to recognise you during return visits.
In the digital landscape, we use both our own cookies (first-party cookies) and the professional services of third-party providers who implement cookies on our websites. These third-party cookies serve various purposes, from analytics to marketing. Think of a cookie as a tracker or connexion marker that gets installed, registered, and read by your web browser when you browse an internet site, download an app, use software, or interact with a mobile application.
The regulatory framework for cookie usage varies by region. In France, for instance, Personal Data Protection is regulated by the General Data Protection Regulation of 27th April 2016 (commonly known as the RGPD) and by the IT and Freedom Act of 6th January 1978 (amended). Companies like Casino, Guichard-Perrachon Company—a public limited company with a share capital of 165,892,131.90€, registered in the Saint-Etienne Trade and Companies under number 554 501 171, with headquarters located at 1 Cours Antoine Guichard, 42000 Saint-Etienne—take data protection seriously. As they are in charge of dealing with all data, they remain mindful of protecting their customers and potential customers whose data they may handle for business purposes. They are committed to respecting the essential principles applicable to Personal Data Protection and wish to share their cookie policy on their site http://groupe-casino.fr, while informing users about different options offered to manage preferences regarding cookies.
The goal is to create the best possible web experience for visitors to sites like www.rainbowcasino.co.uk. A variety of technologies help us understand how you use our sites and find ways to improve and customise your online experience. Like many websites, one of the methods we employ is through the use of small files called cookies that transfer to your hard drive, computer, or other devices like tablets. These files help us recognise and remember you when you return, track how many times you’ve visited, how long you’ve spent there, and what you’ve done during your session.
This Cookie Policy explains what cookies are and how we use them. For information about our use of your personal data, please see our Privacy Policy. Capitalised terms used in this policy shall have the same meaning as defined in our Privacy Policy, unless otherwise defined within this document. You should be aware that when you access or use our content, products, and services, we may collect information from your devices through cookies and similar technologies. These technologies perform various different functions, often to improve your user experience.
Similar technologies such as Web beacons, pixel tags, clear Gifs, and Flash cookies work in similar ways, storing information in images, gifs, or plug-ins. SDKs (Standard Development Kits) are used on our mobile apps to provide core functionality as well as levels of tracking. In this notice, the terms “cookies,” “similar technologies,” or “trackers” are used interchangeably to refer to all technologies that we may use to store data in your browser or device, or that facilitate collection of personal information.
We employ cookies and analogous tracking technologies for monitoring the activity of our service and maintaining specific information. These cookies are comprised of data files containing potentially anonymous, unique identifiers. These files are transmitted to your browser and then stored on your device. Additionally, we utilize other tracking technologies like beacons, tags, and scripts to gather, track, and enhance our Service.
What are Cookies?
At their core, cookies are small text files stored on your electronic device—whether computer, smartphone, or game console—when you visit websites, enabling the reassignment of your browser for recognition purposes. They function as trackers or connexion markers that get installed, registered, and read by your web browser as you browse internet sites, download apps, use software, or interact with mobile applications.
When you visit a website, these small files transfer to your hard drive, computer, or tablet, allowing the site to recognise and remember you upon return visits. They track how many times you’ve visited, how long you’ve spent on the site, and what actions you’ve taken during your session. This functionality helps websites understand user behaviour and improve the overall experience.
Beyond traditional cookies, similar technologies include Web beacons, pixel tags, clear Gifs, and Flash cookies, which work in similar ways by storing information in images, gifs, or plug-ins. SDKs (Standard Development Kits) are used on mobile apps to provide core functionality and enable various levels of tracking. Throughout this notice, the terms “cookies,” “similar technologies,” or “trackers” are used interchangeably to refer to all technologies that store data in your browser or device, or that facilitate the collection of personal information.
These files stored on your device—whether computer or mobile device—are comprised of small data files containing potentially anonymous, unique identifiers that help distinguish one user from another while protecting individual privacy.
Cookie Categories
Cookies are generally divided into four main categories, though some organisations recognise five distinct types based on functionality and purpose. Understanding these categories helps you make informed decisions about your privacy preferences.
Essential and Necessary Cookies
Necessary cookies are absolutely necessary to enable essential functions and security settings on our website. These cookies perform anonymised evaluations and store navigation and visitor settings of user behaviour. Without them, core website operations would fail.
Strictly necessary cookies are required for website operation and cannot be deactivated in our systems. Importantly, these cookies do not store any personally identifying information—they simply ensure the site functions properly.
Functional or necessary cookies make it easier to visit our website by enabling basic functions like page navigation. This means you don’t need to repeatedly enter the same information when visiting. Without these cookies, the website cannot function properly, which is why we may place them without requiring your consent.
Technical use cookies (essential) improve the interactivity of the site, facilitate content sharing, and enhance overall usability. They form the backbone of your browsing experience.
Analytical and Performance Cookies
Analytical cookies help us create statistics and analyses to further optimise our website and its contents. We collect anonymised data for statistics and analyses, giving us valuable feedback on how you and others use our site. This enables us to make improvements and fix problems.
The information collected includes:
- Which pages you visit and how often
- Number of visitors to each page
- How long visitors spend on the site
- Geographic location based on IP address
- Which buttons and links are being clicked
Audience measurement cookies determine the number of visits, understand navigation patterns and traffic sources, and help measure and optimise the experiences and performance of our website and web application. They identify the most and least visited pages and assess how visitors navigate the site. If you do not accept these cookies, your user experience won’t help improve our site’s performance.
Performance cookies work alongside analytical tools to ensure relevant content and functions are delivered effectively, contributing to an optimised user experience.
Marketing and Advertising Cookies
Marketing cookies display personalised and interest-based advertising tailored to your preferences. When you visit another website afterward, these cookies can be recognised by your browser, enabling selected offers and advertisements to be displayed to you. This procedure is also known as retargeting.
These cookies record your visit details—how long you spent, pages visited, and links followed. We use this information to make our service more relevant to you and to create personalised marketing offers. This can include using information about content you’ve viewed or interacted with to provide targeted advertising campaigns on our own or other websites and marketing channels.
Advertising or targeting cookies record data that makes it possible to control the display of advertisements toward particular Internet users. The deposit of these cookies requires collecting your consent.
Third Party Marketing/Targeting cookies are used by our websites and apps to display advertising relevant to your interests, working in conjunction with advertising partners to deliver personalised content.
Preference and Functional Cookies
Preference cookies recognise you when you return to our website to remember customised information you provided on a previous visit. This includes:
- Remembering pages you have viewed
- Items you have interacted with
- Your geographic location to present localised content
- Specific font sizes or layouts you previously used
Functional cookies and similar technologies enable us to display certain functions of our website (such as videos) or ensure enhanced functionality. They store information like username or language selection and offer personalised functions based on this data, while only collecting and storing anonymised information.
Social Network Cookies
Social network cookies allow content to be shared to social networks. The deposit of these cookies requires collecting your consent. These enable integration with platforms like Facebook, Twitter, and LinkedIn, facilitating content sharing and social engagement.
Session and Security Cookies
Session Cookies facilitate the operation of our Service during your current browsing session. They typically expire when you leave the website or close your browser.
Security Cookies are utilized to ensure the security of our Service, protecting against unauthorized access and potential threats.
Summary Table: Cookie Categories
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Core website operation | No |
| Functional/Technical | Enhanced usability, preferences | No for basic, Yes for advanced |
| Analytical/Performance | Usage statistics, improvements | Yes |
| Marketing/Targeting | Personalised advertising | Yes |
| Social Network | Content sharing | Yes |
First-Party and Third-Party Cookies
When implementing cookies on our websites, we utilize both our own cookies (first-party cookies) and the professional services of third-party providers who use cookies on our websites (third-party cookies). Understanding the distinction helps you make informed choices about your privacy.
First-party cookies are set by the website you are visiting—the casino site itself. These cookies handle core functionality and remember your preferences within that specific domain.
Third-party cookies are set by a domain other than the one you are visiting, such as trusted partners like Google, Facebook, or advertising networks. These can be installed by us as the publisher of digital materials, or by third parties who may act on our behalf as subcontractors or in their own interest.
On various occasions, we may partner with third parties for social media or advertising purposes. Companies we may work with include but are not limited to Google, Facebook, and ad networks. When we work with these companies, their cookies are listed in the Individual cookies table and fall into Analytics, Preference, or Marketing categories that can be rejected based on your preferences.
When you visit our websites, cookies are placed on your device in two specific ways:
- First-party placement: Cookies placed by our brand (Bet, Vegas, Casino, Poker, Bingo, etc.) as the site operator
- Third-party placement: Cookies placed by parties other than our organisation
Examples of third-party cookie uses include collecting information about browsing habits, providing tailored content to you, and serving marketing and advertising that we believe matches your interests. You can find out which third-party providers these are and exactly what they do in the dedicated section on third-party providers.
Cookie Duration (Session vs. Persistent)
Cookies have different lifespans depending on their purpose and function. Understanding duration helps you manage your privacy preferences effectively.
Session cookies typically expire when you leave the website or close your web browser. They let us see how you used our site during that visit, enabling us to improve it for future visitors. These cookies also enhance your experience by allowing you to move between different stages of a form without re-entering information already provided. Session cookies are downloaded to your device temporarily for the period you browse a particular website, helping you navigate between pages more efficiently.
Persistent cookies usually last much longer and may have a fixed expiry date depending on the specific cookie. These remain on your device until they expire or until you manually delete them. Persistent cookies help websites remember you as a returning visitor and ensure online adverts you receive are more relevant to your interests.
The length of time data is stored depends on the cookie category—ranging from a few minutes to permanent storage until you clear cookies from your web browser. Some cookies may last:
- Minutes to hours: Session-based cookies for temporary functions
- Days to months: Analytical and preference cookies
- Up to two years: Some marketing and analytics cookies
- Permanent: Until manually cleared by the user
We utilize both session and persistent cookies to perform various functions across our sites. Session Cookies facilitate the operation of our Service during active browsing, while Preference Cookies (which are often persistent) retain your settings for future visits.
How to Manage Cookies
You have significant control over how cookies are stored on your devices. Multiple methods exist for managing your cookie preferences, from browser settings to dedicated preference centres.
Browser Settings and Controls
You can generally prevent or stop cookies from being stored using appropriate settings in your browser software. However, this may mean that not all functions of our websites can be used to their full extent. Each browser has its own particularities, but settings are available via Help menus for each one.
Generally, your web browser settings provide controls that enable you to:
- Accept all cookies
- Refuse all cookies
- Delete existing cookies
- Block third-party cookies
- Block specific website cookies
To manage cookies at the browser level:
- Google Chrome: Access settings through the browser menu
- Mozilla Firefox: Use the Options/Preferences menu
- Apple Safari: Check Safari preferences
- Microsoft Edge: Navigate to Settings and privacy
- Opera: Adjust through browser preferences
Cookie Banners and Consent Tools
When you first visit our websites, you receive information about cookie usage via the cookie banner. In this banner, you may specify which cookies you agree to, and you can change or revoke your consent at any time. Your revocation of consent does not affect the lawfulness of processing carried out based on your consent up to the time of revocation.
We save your choice for up to 6 months, allowing you to set cookie parameters—accepting or refusing all or part of the cookies placed on our digital spaces. Settings can be made either:
- Using the setting tool available at all times by clicking on “Cookie Settings”
- By pre-setting your web browser preferences
Managing Consent on First Visit
When you visit our website for the first time, a pop-up message explains the different types of cookies we’re using and asks for your consent to use cookies not categorised as functional or necessary. As soon as you click “Save preferences,” you consent to us using the cookie types and plug-ins you selected. If you move to another page without clicking “Save Preferences,” we consider this your consent for setting Functional cookies on your device.
By default, Functional cookies remain set since they’re necessary for website function. However, you can set or reset Analytics, Marketing, and Preference cookies at any time.
Changing Cookie Preferences
You can change your cookie preferences at any time by clicking the “Cookie Management” link in the footer of the site or app. This opens our Cookie Management preference centre, where you can tailor choices for each cookie category or type.
When you first visit one of our sites or apps, you’re presented with a banner offering three choices:
- “Allow all cookies”: Providing consent for all cookies
- “Allow necessary only”: Rejecting all optional cookies
- “Manage Cookies”: Opening the preference centre to tailor choices
Third-Party Cookie Control
Various online tools enable you to control third-party cookies, particularly those used for interest-based or targeted marketing:
- YourOnlineChoices.eu from the European Interactive Digital Advertising Alliance (EDAA): Provides easy-to-understand information about interest-based advertising and mechanisms to control personalised advertising preferences
- Network Advertising Initiative (NAI) opt-out page: Helps manage preferences for NAI member companies
You can also control cookies and personalised advertising settings directly with online and social media advertising partners through their respective preference centres.
Important Considerations
While you can configure your browser settings to decline all cookies or receive notifications when cookies are sent, please be aware that rejecting cookies may make certain parts of our Service inaccessible. Additionally, disabling certain cookies—particularly strictly necessary ones—may affect website functionality and your overall user experience.
Unique Headings Content
Consent
When you visit our website for the first time, we show you a pop-up message explaining the different types of cookies we are using at that time and ask for your consent to use cookies that are not categorised as functional or necessary. As soon as you click on “Save preferences,” you consent to us using the types of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. If you move to another page without clicking “Save Preferences,” we consider this your consent for setting the Functional cookies on your device.
This consent mechanism ensures transparency and gives you control over your browsing experience. Your choices are respected, and you can modify them at any time through our preference centre.
Legal Basis for Processing (GDPR)
For users from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific Personal Data we collect and the context in which we collect it. Casino.com may process your Personal Data under the following legal bases:
- Performance of a contract: When processing is necessary to perform a contract with you
- Consent: When you have permitted us to process your data
- Legitimate interests: When processing is in our legitimate interests and your rights do not override those interests
- Legal compliance: When we need to comply with the law
The GDPR requires us to identify and document our legal basis for processing activities, ensuring that your data protection rights are respected throughout our operations.
Your Rights
You have specific rights regarding your personal data under data protection regulations:
| Right | Description |
|---|---|
| Right to be informed | Know why your personal data is needed, what will happen to it, and retention periods |
| Right of access | Access your personal data that is known to us |
| Right to rectification | Supplement, correct, have deleted, or block your personal data |
| Right to erasure (Right to be forgotten) | Request deletion of your data when consent is revoked |
| Right to data portability | Request all your personal data and transfer it to another controller |
| Right to object | Object to the processing of your data |
To exercise these rights, please contact us using the information provided in the Contact section. You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Changes to This Policy
It is important to check back often for updates to this Policy. If we make material and important changes, we will let you know by placing a notice on the relevant Service and/or contacting you using other methods such as email. We will inform you via email and a prominent notice on our Service before the change becomes effective and update the “effective date” at the top of this Privacy Policy. Regular review ensures you stay informed about how we protect your information.
Contact Information
If you have questions or concerns about our cookie practices, please contact our Data Protection team:
Groupe Casino: Contact our Personal Data protection Officer (DPO) at informatique-et-libertes@groupe-casino.fr
Rainbow Casino: For questions about this cookie policy, contact the Data Protection Officer via DPO@rainbowcasino.co.uk
- Address: Data Protection Officer, Double Diamond Gaming Ltd, Rainbow Casino, 1 Portland Road, Birmingham, B16 9HN
- Telephone: 0121 454 0987
Sky Bet: For questions about how we use Cookies, contact our data protection officer and team at dp@flutteruki.com
Casino.com: For questions about this Privacy Policy, contact us at contact@casino.com
Our dedicated teams are available to address your privacy concerns and help you exercise your data protection rights.
FAQs
What is a cookie?
A cookie is a small text file or tracker stored on your device (computer, smartphone, etc.) by your web browser when you visit a website. It allows the website to remember your actions and preferences—such as login information, language selection, font size, and other display preferences—over a period of time. This means you don’t have to keep re-entering information whenever you return to the site or browse from one page to another. Cookies essentially create a more seamless, personalised browsing experience by maintaining continuity between visits.
Why do you use cookies?
We use cookies for several essential reasons:
- Strictly Necessary cookies are essential for website function, enabling core security and navigation features
- Functional cookies improve your experience by remembering your preferences
- Performance/Analytical cookies help us understand visitor interaction through anonymized information, allowing continuous improvement
- Marketing/Targeting cookies display personalized, interest-based advertising relevant to you, including through retargeting campaigns
Each cookie category serves a specific purpose in enhancing your experience while respecting your privacy preferences.
What are first-party and third-party cookies?
First-party cookies are set by the website you are visiting—for example, the casino site itself. These cookies handle core functionality and remember your preferences within that specific domain.
Third-party cookies are set by a domain other than the one you are visiting, such as trusted partners like Google, Facebook, or advertising networks. These cookies help us with analytics, social media features, and providing relevant marketing offers. When you see social sharing buttons or targeted advertisements, third-party cookies are often at work facilitating those features.
How long do cookies last?
Cookies can be either session or persistent:
- Session cookies are temporary and expire when you close your browser. They’re used for functions like maintaining your login status during a single visit.
- Persistent cookies remain on your device for a set period or until you manually delete them. These help websites recognize you on future visits, remembering your preferences and settings across multiple browsing sessions.
The specific duration varies by cookie type and purpose, ranging from minutes to years depending on the function.
How can I control or delete cookies?
You have several options for managing cookies:
- Cookie preference centres: Most websites provide a “Cookie Settings” or “Manage Consent” tool, usually accessible via a banner on first visit or a link in the footer. These allow you to accept or reject different cookie categories.
- Browser settings: You can control cookies through your browser settings to block or delete all cookies or specific types. Each browser has different procedures, with instructions available in Help menus.
- Third-party opt-out tools: You can opt out of interest-based advertising from specific networks through tools like YourOnlineChoices.eu (EDAA) or the NAI opt-out page.
- Direct partner controls: Many advertising partners provide their own preference centres for managing personalised advertising.
Please note that disabling certain cookies—particularly strictly necessary ones—may affect website functionality and your user experience. However, you maintain full control over optional cookies that aren’t essential for core site operation.
